Welcome to BANAN, an online store located in Riyadh, Saudi Arabia and owned and operated by Banan Al-Johany. By using our website and making a purchase, you agree to be bound by the following terms and conditions.

Payment Methods:

We accept Visa, Mastercard, ApplePay and Mada as forms of payment.

Shipping Methods:

We ship using Fastlo, Aramex and DHL. Shipping within Saudi takes two weeks to arrive, and shipping outside of Saudi takes three weeks to arrive.

Refunds and Exchanges:

We only accept refunds and exchanges for defective items within 3 days of receiving the shipment. Please contact us at info@banan-sa.com for more information on how to process a refund or exchange.

Order Cancellation:

Orders cannot be cancelled once they have been paid for.

Privacy Policy:

Our Privacy Policy can be found on https://banan-sa.com/privacy-policy/

Price and Product Information:

We make every effort to ensure that prices and product information listed on our website are accurate.

Third Party Services:

Our service may contain links to third-party web sites or services that are not owned or controlled by BANAN. BANAN has no control over, and assumes no responsibility for, the content, privacy policies, or practices of any third party web sites or services.

Acknowledgement:

By using our website and making a purchase, you acknowledge that you have read and understood these terms and conditions.

Governing Law:

These terms and conditions shall be governed and construed in accordance with the laws of Saudi Arabia, without regard to its conflict of law provisions.

Effective Date:

These terms and conditions are effective as of January 18, 2023.
We reserve the right to make changes to these terms and conditions at any time, and it is your responsibility to check for updates.

Thank you for shopping with BANAN.